My Water Smells Like Rotten Eggs – Sulfur Odor Issues

Posted on 11. May, 2019 by in All Blogs, Well Water

sulfur odor in well water

Sulfur Can Be Caused By:

  • A Bacteria – called sulfate-reducing bacteria
  • A Gas – called hydrogen sulfide
  • Your Hot Water Heater – because the rod contains sulfate

Is it Harmful?

Rarely – per the EPA.  But it really can stink. It can make the water taste bad and if the levels are high enough, it can act like a laxative and make you sick to your stomach. But most people wouldn’t drink it because of the smell.

Continue reading “My Water Smells Like Rotten Eggs – Sulfur Odor Issues” »

How to Pick the Right Sediment Filter For My Home

Posted on 06. May, 2019 by in All Blogs, Sediment Filter

Your well can produce a lot of gunk! Sediment, mud, even sludgy iron bacteria.

One of the easiest and cost-effective ways to protect your home is by installing an In-Line Cartridge Filter. Also known as a Whole House Filter.

The Filter Unit is installed after your pressure tank (if you have one) and usually before any water treatment equipment. It can also is great for city water.

There Are 3 Parts to The Filter:

  1. The head (the top) – some have a valve built right into the head
  2. The housing or sump
  3. The disposable filter insert that gets changed every 2-3 months

The magic happens with the disposable filter insert which comes in many different styles and sizes.

Continue reading “How to Pick the Right Sediment Filter For My Home” »

Arsenic, Uranium & Radon Found in CT Well Water

Posted on 20. Apr, 2019 by in All Blogs, Contaminants, Water Treatment

uranium radon arsenic ct well water

Across New England many towns are paying more attention to what’s in their groundwater, and encouraging residents to do the same.

Maine and Vermont have offered similar programs in the past, and now Connecticut has followed suit with some town sponsored water tests. Most recently Glastonbury.

The focus has been on Uranium, Radon and certain pesticides that were found to be in high concentrations in well water. Last year the state also began to raise awareness regarding the presence of Arsenic in private wells.

Continue reading “Arsenic, Uranium & Radon Found in CT Well Water” »

What is the Pink Slime Stain In My Shower and Toilet?

Posted on 16. Apr, 2019 by in All Blogs, Water Problems, Well Water

pink stains water

The culprit may be airborne bacteria.

As the weather warms up and the humidity increases, it is not uncommon to notice pinkish slime on your shower walls, sink and along the water line in your toilet bowl.

There are many types of airborne bacteria.

Sometimes, when the conditions are right, this bacterium will settle on warm, moist surfaces and begin to multiply. As they do, they can leave behind a pinkish residue. Sometimes, it can also be light gray to black.

Continue reading “What is the Pink Slime Stain In My Shower and Toilet?” »

Is the Water From My Hose Treated

Posted on 09. Apr, 2019 by in All Blogs, Well Water

outside faucet treated water

It’s easy to see if your outside faucet is treated. First – go to your water treatment equipment. Find the pipe that comes FROM your storage tank and INTO your water treatment equipment.

(Or – if you have city water, the pipe that comes FROM an outside wall)

Any pipe BEFORE your Water Treatment Equipment is untreated. Most of the time, the outside faucet is NOT treated and will branch off BEFORE the water treatment equipment.

Why NOT Treat The Outside Water?  

#1: Flow Rate Too Fast To Treat the Water

If you are on well water, an outside water spigot, faucet or hose usually flows at 5-7 gallons per minute. If you are on city water, the water can flow much faster.

Most residential water treatment equipment, like an Acid Neutralizer, can only treat water at 3-4 GPM or less. The Water Softener is one of the fastest and can treat water at much faster flow rates – above 20 GPM.

Continue reading “Is the Water From My Hose Treated” »

Water Testers in Your Area – Easy Guide

Posted on 03. Apr, 2019 by in All Blogs, Water Problems, Water Testing

well water testers

Looking for water testers? Here is a handy guide to help you choose which is best for your needs.

PROBLEMWHO TO GOOGLE & CALLWHY THEM?
Well Water Problems
Such as iron, hardness, low pH, manganese, sulfur odor, sediment
Type: Water Treatment Company
Such as: H2O Equipment Company
860-267-0110
They will usually perform a free water test and make recommendations.
Results are immediate
It does NOT include free bacteria testing
Well Water Problems
When a Certified Test is Needed for a Mortgage
Type: Certified Laboratories
Such as: Aquatek Labs
203- 389-1824
The CT DPH has a list of certified laboratories. View the chart here.
Note: Water Treatment Companies can pull a test. The certified lab would run the test
City Water Problems
Such as iron, hardness, low pH, manganese, sulfur odor, sediment
Type: Water Treatment Company
Such as: H2O Equipment Company
860-267-0110
Water treatment companies will usually provide a free water test.
Results are immediate
Your municipal water provider will ONLY address safety issues, not nuisance water issues
City Water Problems

Type: The Connecticut Department of Public Health Drinking Water Section
 (860) 509-7333
The DPH monitors all public water (and wells that serve over 25 people)
Bacteria
Such as coliform and E.coli IF in your Well Water
Type: Water Treatment Company
Such as: H2O Equipment Company
860-267-0110
OR
Type: Certified Laboratories
Water treatment companies can pull the bacteria samples for you for a fee
Some certified laboratories will pull the bacteria samples for you for a fee
Pool Water TestingType: Pool SuppliesPool supply companies will test your water at the store and sell pool testing kits
Town Water ProblemsType: The Connecticut Department of Public Health Drinking Water Section
(860) 509-7333
Link to the CT DPH List of Certified Labs
The DPH monitors are all public water (and wells that serve over 25 people) 
Fish Tank TestingType: Aquarium Testing Supplies (freshwater or saltwater) Most larger pet supply companies will also carry water testing kits
Hot Tub Water TestingType: Pool Company
Hot Tub Company
Pool and Spa Company
Most pool companies also install hot tubs. They will also have hot tub/spa water testing equipment and you can bring in a sample to them

How to Read the Digital Display on Your ProMate Softener

Posted on 27. Mar, 2019 by in All Blogs, Water Softener

The digital vale of your ProMate 6 water softener (or filter) scrolls through a series of information designed to give the customer a quick glimpse of what is going inside the unit.

Installer Information:
This includes the company name and phone number who installed the unit.

water softener valve

Time of Day:
This is what time the unit thinks it is. This should always be set to the current time or the unit may regenerate when water is being used in the home. If you have a softener it is factory programmed to regenerate at 2 AM. If you have a filter, it is factory programmed to regenerate at Midnight.
display valve softener

If the time of day is not correct and you need help resetting the clock, view our timer reset blog for a detailed instructions on how to do so.

Continue reading “How to Read the Digital Display on Your ProMate Softener” »

Water Testing – What Does Low pH Water Mean?

Posted on 23. Mar, 2019 by in Acidic Water, All Blogs, Water Testing, Water Treatment

water testing ph acidic water

In the water testing world, pH means acidity. It’s a way to describe water’s ability to dissolve or not dissolve metals. Low pH means that on a pH scale, your water fell below a neutral 7. The pH scale indicates degrees of acidity and alkalinity. Kind of like a thermometer.

  • Any number BELOW 7 means the water is acidic.
  • Any number ABOVE 7 means the water is alkaline.
  • The number 7 means neutral.
  • The full scale is 0 through 14.

One important distinction between a normal thermometer and the pH scale is the scale itself. In the pH world, one number BELOW 7 (pH of 6) means the water is TEN TIMES more acidic than a neutral 7. And two numbers BELOW 7 (pH of 5) means the water is a whopping ONE HUNDRED TIMES more acidic then a neutral 7.

Continue reading “Water Testing – What Does Low pH Water Mean?” »

What Water Test Do I Need When Buying A Home?

Posted on 18. Mar, 2019 by in All Blogs, Water Testing

Buying a new home can be overWELLming!

But it does not have to be. There are several tests to determine what’s in your water and if your water is safe to drink. The most common is called the Basic Profile (or Standard Water Analysis).

                                         Basic Water Test

The following tests are usually part of the “Basic Profile” water test.

Bacteria and Chlorine

Coliform and E. Coli bacteria – presence of either bacteria in your water will result in the water being “not safe for drinking purposes”

Chlorine – can be common for municipal water or communal wells. Chlorine can impact the ability to test for E. Coli and Coliform (chlorine will kill the bacteria.).

TIP: If you are purchasing a home that is on municipal water let the company testing your water know, and they can provide a special bacteria bottle treated with a chemical to neutralize the chlorine and allow them to test for the presence of E. Coli and Coliform.

Continue reading “What Water Test Do I Need When Buying A Home?” »

Does Red Water Mean I Have Iron In My Well Water?

Posted on 13. Mar, 2019 by in All Blogs, Water Problems

red iron well water

Yes. Red water IS usually caused by iron – specifically ferric iron.

What is ferric iron? Stay with me for a fun, fast lesson on the three most common forms of iron in Connecticut well waters. And this will totally impress your friends!

1. Clear Water Iron

Iron dissolved into water – so the water runs clear – is ferrous iron. Like salt dissolved in water. The salt is definitely there, but you can’t see it.

2. Red Water Iron

Iron that was dissolved in water but has precipitated out – meaning it’s now visible in the water – is ferric iron. This is water that runs with a red tint or runs brownish red.

3. Iron Bacteria

Living bacteria, which thrives in iron-enriched water. Gross? Yes! It’s not harmful to drink, but it can clog your pipes and make your water run red.

Continue reading “Does Red Water Mean I Have Iron In My Well Water?” »