Privacy Policy
Effective Date: June 3, 2025
H2O Equipment Company (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.
- Information We Collect
We may collect personal information when you voluntarily provide it, such as:
- Name
- Email address
- Phone number
- Physical address
- Information related to your water treatment needs or service requests
We do not collect sensitive personal data unless explicitly provided by you.
- How We Use Your Information
We use your information to:
- Provide and manage our water treatment services
- Respond to your inquiries and requests
- Improve our website and marketing through analytics
- Send you communications, including:
- Account Notifications
- Delivery Reminders
- Customer Care Messages
- Marketing Communications
Message frequency varies. Standard message and data rates may apply.
- Use of Cookies and Tracking Technologies
We use cookies and similar technologies (such as tracking pixels) to enhance your experience on our website. These technologies may collect non-personal data such as:
- Browser type
- Pages visited
- Time spent on the site
- How you interact with the website
We also use Google Analytics and other tracking tools provided by our SEO partners to help us analyze site traffic and improve performance. These services may use cookies or pixels to collect and process data.
You can manage your cookie preferences through your browser settings. You may also opt out of some tracking using tools such as Google Ads Settings or the Google Analytics Opt-Out Browser Add-on.
- Sharing Your Information
We do not sell your personal information to third parties or affiliate marketers.
We may share your information with:
- Trusted service providers, including our SEO and analytics partners, who assist us in running and improving our website and services. These providers are contractually obligated to protect your information and use it solely on our behalf.
- Your Choices
You have the right to:
- Opt out of marketing messages at any time using the unsubscribe link or by contacting us
- Request access to, correction of, or deletion of your personal information
To make a request, please contact us at Support@H2Oequipment.com.
- Data Security
We take reasonable steps to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security. - Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with a new effective date. - Contact Us
If you have any questions or concerns, please reach out to us:
H2O Equipment Company
25 West High Street
East Hampton, CT 06424
Phone: 1-860-267-0110
Email: Support@H2Oequipment.com
For more details about your use of this site and our services, please review our Terms and Conditions.