Terms and Conditions
Effective Date: June 3, 2025
Welcome to the H2O Equipment Company website. By accessing or using our site, you agree to the following Terms and Conditions. Please read them carefully.
1. Use of This Website
You agree to use this website for lawful purposes only and in a way that does not infringe on the rights or restrict the use and enjoyment of this site by others. Unauthorized use or misuse of this website may give rise to a claim for damages and/or be a criminal offense.
2. Intellectual Property
All content on this website — including text, graphics, logos, images, and layout — is the property of H2O Equipment Company unless otherwise stated. You may not reproduce, distribute, or use our content without prior written permission.
3. Communication and Messaging (SMS/MMS)
If you provide your phone number through our website (e.g., via our free water test form or service inquiry), you agree to receive text messages from H2O Equipment Company. These messages may include:
- Customer Care
- Account Notifications
- Delivery Reminders
- Marketing Messages
Message frequency varies. All messages are sent in English. Standard message and data rates may apply.
- For help regarding our texting communications, reply HELP to any message you receive from us.
- To opt out of future messages, reply STOP to any message at any time.
4. Use of Cookies and Tracking Technologies
We use cookies and third-party tracking tools, including Google Analytics and marketing pixels, to better understand visitor behavior and improve our website experience. These tools may collect non-personal data such as browser type, pages visited, and how you interact with the site.
You can manage your cookie preferences through your browser settings. For more information, please see our Privacy Policy.
5. Third-Party Services
We may partner with third-party service providers, including SEO and analytics firms, who help us maintain and improve our website. These partners are contractually obligated to handle your data securely and only for the purposes we authorize.
6. Limitation of Liability
We strive to keep our website accurate and up to date, but we do not guarantee its completeness or accuracy. We are not liable for any direct or indirect damages arising from your use of the site or from any delay or failure in communication, including but not limited to text message delivery.
7. Modifications
We may update these Terms and Conditions from time to time. Changes will be posted on this page along with a revised effective date. We encourage you to review these terms periodically.
8. Privacy Policy
For information about how we collect, use, and protect your personal data, please review our Privacy Policy. We do not sell your personal information to third parties or affiliate marketers
9. Contact Us
If you have questions about these Terms and Conditions, you can reach us at:
H2O Equipment Company
25 West High Street
East Hampton, CT 06424
Phone: 1-860-267-0110
Email: Support@H2Oequipment.com